Outage in Hornetsecurity
[HSE20260729-01-I] Incident: Partial Service Disruption: German Service Hotline
Resolved Minor
July 29, 2026 - Started 8 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Hornetsecurity's German support hotlines experienced a partial disruption lasting approximately 1.5 hours, affecting the ticket system while email flow and other services remained unaffected. Customers were directed to an alternative phone number (+49 511 36734290) or email support as a workaround during the outage.
The German Support Hotlines are partially disrupted. The cause is currently being analyzed in more detail.
If you want to reach the support please try our alternative number at +49 511 36734290 or send an email towards support@hornetsecurity.com.
Other services and email flow are not affected.
If you want to reach the support please try our alternative number at +49 511 36734290 or send an email towards support@hornetsecurity.com.
Other services and email flow are not affected.
Components affected
Hornetsecurity TicketsystemTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
8 days ago - at 07/29/2026 09:53AM
The German Support Hotlines are partially disrupted. The cause is currently being analyzed in more detail.
If you want to reach the support please try our alternative number at +49 511 36734290 or send an email towards support@hornetsecurity.com.
Other services and email flow are not affected.
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