Outage in Hornetsecurity
[HSE20260913-01-I] Incident: Partial Service Disruption: 365 Total Backup Service (DE Region)
Resolved Minor
September 13, 2026 - Started 4 days ago
- Lasted about 21 hours
Incident Report
Summary AI Generated
A partial disruption affected Hornetsecurity's 365 Total Backup service for a small subset of tenants in the DE region, lasting approximately 20.7 hours. The root cause was identified and technical teams worked toward a resolution, while all other services and regions remained unaffected.
The 365 Total Backup Service is partially disrupted for a small subset of tenants on the DE Region.
The root cause has already been identified and our Technical Teams are currently working on a solution.
We will keep this space updated as soon as we have an update on the progress.
All other services and regions are not affected.
The root cause has already been identified and our Technical Teams are currently working on a solution.
We will keep this space updated as soon as we have an update on the progress.
All other services and regions are not affected.
Components affected
Hornetsecurity 365 Total BackupTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
4 days ago - at 09/13/2026 10:48AM
The 365 Total Backup Service is partially disrupted for a small subset of tenants on the DE Region.
The root cause has already been identified and our Technical Teams are currently working on a solution.
We will keep this space updated as soon as we have an update on the progress.
All other services and regions are not affected.
Latest Hornetsecurity outages
[HSE20260810-01-I] Incident: Degraded Performance: 365 Total Backup Service on CA Region - about 1 month ago
[HSE20260729-01-I] Incident: Partial Service Disruption: German Service Hotline - about 2 months ago
Deferred emails to Microsoft Tenants - 4 months ago
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