Outage in Hostinger

Update Issues on WordPress

Resolved Minor
May 05, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We're currently experiencing issues when attempting to update and install, plugin, and theme on WordPress due to curl 60: SSL issue In the meantime, user can manually update the Wordpress version, plugin and themes while waiting for fix to be done We're actively investigating the root cause and exploring workarounds. We’ll provide updates as we learn more. Thank you for your patience.
Components affected
Hostinger hPanel Backend Hostinger hPanel Frontend
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 05/05/2025 07:55AM

This incident has been resolved.

MONITORING 3 months ago - at 05/05/2025 07:44AM

During the incident, several services experienced disruptions, including:

- Backup generation and restoration processes
- SSL certificate installation
- WordPress-related actions performed via hPanel (e.g., WordPress installation, plugin management)

Our team has identified the root cause and implemented a fix. All impacted services have since been restored and are operating normally.

MONITORING 3 months ago - at 05/05/2025 06:24AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 05/05/2025 06:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 05/05/2025 04:16AM

We are still investigasting the issue, it seems also affecting backup generation as well

We’ll provide updates as we learn more.

Thank you for your patience.

INVESTIGATING 3 months ago - at 05/05/2025 03:02AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 05/05/2025 01:23AM

We're currently experiencing issues when attempting to update and install, plugin, and theme on WordPress due to curl 60: SSL issue
In the meantime, user can manually update the Wordpress version, plugin and themes while waiting for fix to be done
We're actively investigating the root cause and exploring workarounds.
We’ll provide updates as we learn more.

Thank you for your patience.

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