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Outage in Hostinger

Emergency Network Maintenance in IN-MUM Datacenter

Resolved Minor
September 05, 2025 - Started 8 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are performing an emergency Network maintenance in the IN-MUM datacenter. Client websites hosted there could be temporarily inaccessible or might load slower than usual. Our team is currently working to restore normal performance levels. We apologize for any inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/06/2025 10:20PM

This incident has been resolved.

MONITORING 8 months ago - at 09/06/2025 04:31PM

Latency issues are confirmed to be caused by the same network issues as in Asia region. We are coordinating with our providers to minimise the impact of these issues as much as possible and we continue to monitor for any further issues.

MONITORING 8 months ago - at 09/06/2025 10:32AM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 09/06/2025 09:23AM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 09/06/2025 09:05AM

The connectivity issue has been largely mitigated. Services are operating normally for most regions. Some users may still experience degraded performance when accessing services in India from Europe or from US.

Our team continues to monitor the situation closely with our ISP partners to ensure full resolution.

IDENTIFIED 8 months ago - at 09/06/2025 08:43AM

We are still working to mitigate the issue while our ISP partners work to resolve cable connectivity problems. As a result, your websites may load slowly or be temporarily unreachable. Please note that no data will be lost. An estimated time of resolution will be shared once their investigation is complete. We appreciate your patience and understanding.

IDENTIFIED 8 months ago - at 09/06/2025 08:21AM

We are still working to mitigate the issue while our ISP partners work to resolve cable connectivity problems. As a result, your websites may load slowly or be temporarily unreachable. Please note that no data will be lost. An estimated time of resolution will be shared once their investigation is complete. We appreciate your patience and understanding.

IDENTIFIED 8 months ago - at 09/06/2025 08:05AM

We are still working to mitigate the issue while our ISP partners work to resolve cable connectivity problems. As a result, your websites may load slowly or be temporarily unreachable. Please note that no data will be lost. An estimated time of resolution will be shared once their investigation is complete. We appreciate your patience and understanding.

IDENTIFIED 8 months ago - at 09/06/2025 07:29AM

We are still working to mitigate the issue while our ISP partners work to resolve cable connectivity problems. As a result, your websites may load slowly or be temporarily unreachable. Please note that no data will be lost. An estimated time of resolution will be shared once their investigation is complete. We appreciate your patience and understanding.

IDENTIFIED 8 months ago - at 09/06/2025 07:07AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 09/06/2025 06:38AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 09/06/2025 06:11AM

We are still working to mitigate the issue while our ISP partners work to resolve cable connectivity problems. As a result, your websites may load slowly or be temporarily unreachable. Please note that no data will be lost. An estimated time of resolution will be shared once their investigation is complete. We appreciate your patience and understanding.

IDENTIFIED 8 months ago - at 09/06/2025 05:00AM

We are continuing to mitigate the issue while our ISP partners work to resolve cable connectivity problems. An estimated time of resolution will be shared once their investigation is complete. We appreciate your patience and understanding.

IDENTIFIED 8 months ago - at 09/06/2025 03:20AM

We’re investigating possible outages across several cable systems used by our ISP. Their engineers are working to restore service. We’re sorry for the disruption and appreciate your patience.

IDENTIFIED 8 months ago - at 09/06/2025 12:12AM

We are performing emergency network maintenance in our IN-MUM data center. Clients in America and Europe may experience slowness or temporary inaccessibility when accessing services that rely on connectivity through this region. Our team is actively working to restore normal performance levels. We apologize for any inconvenience caused.

INVESTIGATING 8 months ago - at 09/06/2025 12:03AM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 09/05/2025 11:36PM

We're still investigating the issue. Some connectivity has been recovered.

INVESTIGATING 8 months ago - at 09/05/2025 11:04PM

We are performing an emergency Network maintenance in the IN-MUM datacenter. Client websites hosted there could be temporarily inaccessible or might load slower than usual. Our team is currently working to restore normal performance levels. We apologize for any inconvenience caused.

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