Outage in Hostinger
Third-Party WordPress Plugin Service Degradation Affecting WP Admin Access
Resolved MinorIncident Report
Summary AI Generated
A third-party vendor infrastructure issue affected WordPress admin panel access and performance for Hostinger websites using RomeTheme for Elementor and RomeTheme Form plugins. Users experienced degraded WordPress admin functionality, with a temporary workaround requiring deactivation of the affected plugins through hPanel. The issue was resolved after 20.9 hours once the upstream provider restored service availability.
We are currently investigating an issue affecting WordPress admin panel availability and performance on some websites using the following third-party plugins:
RomeTheme for Elementor (rometheme-for-elementor)
RomeTheme Form (romethemeform)
This issue originates from the third-party vendor infrastructure and is not related to hosting platform availability or server performance.
Temporary workaround:
Log in to hPanel
Navigate to WordPress → Plugins
Deactivate the following plugins:
RomeTheme for Elementor
RomeTheme Form
Retry access to /wp-admin
Deactivating these plugins will not remove website content or configuration data. The plugins can be safely re-enabled once the upstream provider restores service availability.
We are continuing to monitor the situation and will provide updates as additional information becomes available.
Components affected
Hostinger WebsitesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/13/2026 04:38PM
The issue is solved.
MONITORING
about 1 month ago - at 05/13/2026 01:34PM
The issue has been fixed and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 05/12/2026 07:45PM
We are currently investigating an issue affecting WordPress admin panel availability and performance on some websites using the following third-party plugins:
RomeTheme for Elementor (rometheme-for-elementor)
RomeTheme Form (romethemeform)
This issue originates from the third-party vendor infrastructure and is not related to hosting platform availability or server performance.
Temporary workaround:
Log in to hPanel
Navigate to WordPress → Plugins
Deactivate the following plugins:
RomeTheme for Elementor
RomeTheme Form
Retry access to /wp-admin
Deactivating these plugins will not remove website content or configuration data. The plugins can be safely re-enabled once the upstream provider restores service availability.
We are continuing to monitor the situation and will provide updates as additional information becomes available.
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