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Outage in Hostinger

Access issues with password-protected websites

Resolved Minor
November 10, 2026 - Started about 2 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Hostinger experienced a 2-hour incident where visitors to password-protected websites were repeatedly prompted for credentials despite entering them correctly, blocking access to protected pages. The issue affected sites using password protection configured through hPanel, though hPanel login itself remained unaffected. A fix was identified and applied, with the incident fully resolved after approximately 2 hours.

We are investigating an issue affecting some websites that use password protection configured through hPanel. Visitors may be repeatedly prompted for a username and password, even after entering the correct credentials, preventing access to protected pages. This issue does not affect hPanel login. We will share further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 12 minutes ago - at 11/10/2026 07:38PM

This incident has been resolved.

MONITORING 22 minutes ago - at 11/10/2026 07:28PM

The fix has been fully applied. We are currently monitoring the results.

IDENTIFIED about 1 hour ago - at 11/10/2026 06:48PM

We have identified the issue, a fix is currently being applied.

INVESTIGATING about 2 hours ago - at 11/10/2026 05:36PM

We are investigating an issue affecting some websites that use password protection configured through hPanel. Visitors may be repeatedly prompted for a username and password, even after entering the correct credentials, preventing access to protected pages. This issue does not affect hPanel login. We will share further updates as more information becomes available.

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