Outage in House of Control

Delays in emails processing

Resolved Minor

September 30, 2025 - Started 7 months ago - Lasted 2 days
Official incident page

Incident Report

Identified – We have identified the root cause of the issue. The status of the case can be followed here https://status.mailjet.com/

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/02/2025 01:34PM

This incident has been resolved.

MONITORING 7 months ago - at 10/02/2025 01:33PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 09/30/2025 06:33PM

Systems should be fully operational now.
https://status.mailjet.com/ has reported all systems operational.
We're monitoring until tomorrow morning, when we confirm everything is ok.

MONITORING 7 months ago - at 09/30/2025 05:52PM

Mailjet has stated:
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 2025 - 17:44 UTC

so we continue to monitor; https://status.mailjet.com/

INVESTIGATING 7 months ago - at 09/30/2025 12:20PM

Identified – We have identified the root cause of the issue. The status of the case can be followed here
https://status.mailjet.com/

Latest House of Control outages

Customer are experiencing issues with logging in - 6 months ago

Complete Control- Service Disruption for UK customers - 7 months ago

Complete Control - Ongoing System Slowness - 12 months ago

Complete Control- Service Disruption - about 1 year ago

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