Outage in HouseCanary

MLS Outage - California Regional MLS

Resolved Minor
January 13, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing an outage related to California Regional MLS related to a technical change made at the underlying MLS. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved. Impacted MSAs: * Los Angeles-Long Beach-Anaheim, CA * Riverside-San Bernardino-Ontario, CA * San Francisco-Oakland-Berkeley, CA * San Diego-Chula Vista-Carlsbad, CA * San Jose-Sunnyvale-Santa Clara, CA * Oxnard-Thousand Oaks-Ventura, CA * San Luis Obispo-Paso Robles, CA * Salinas, CA * Chico, CA * Santa Cruz-Watsonville, CA * Merced, CA * Madera, CA We will provide an update once we have identified a resolution timeline.
Components affected
HouseCanary Property Explorer - Web Application HouseCanary Property Explorer - API HouseCanary Acquisition Explorer

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/13/2025 11:31PM

The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSAs can expect increased lead volume.

IDENTIFIED 10 months ago - at 01/13/2025 06:34PM

We are currently experiencing an outage related to California Regional MLS related to a technical change made at the underlying MLS. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

Impacted MSAs:
* Los Angeles-Long Beach-Anaheim, CA
* Riverside-San Bernardino-Ontario, CA
* San Francisco-Oakland-Berkeley, CA
* San Diego-Chula Vista-Carlsbad, CA
* San Jose-Sunnyvale-Santa Clara, CA
* Oxnard-Thousand Oaks-Ventura, CA
* San Luis Obispo-Paso Robles, CA
* Salinas, CA
* Chico, CA
* Santa Cruz-Watsonville, CA
* Merced, CA
* Madera, CA

We will provide an update once we have identified a resolution timeline.

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