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Outage in HouseCanary

Bulk Property Data - some clients may have trouble accessing data via Snowflake

Resolved Minor
September 03, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified an issue where some clients may have trouble accessing Bulk Property Data via Snowflake. We are actively investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/03/2025 04:42PM

This issue has now been resolved. The root cause was a definitional change that required views to be refreshed, which has now been completed.

IDENTIFIED 5 months ago - at 09/03/2025 04:12PM

We've identified an issue where some clients may have trouble accessing Bulk Property Data via Snowflake. We are actively investigating the issue.

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