Outage in HP Anyware

Anyware Manager as a Service Outage

Resolved Major
March 18, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. In addition, administrators are unable to create new deployments nor administer them. We are actively investigating and will report back within 60 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2025 12:52AM

Service performance has returned to normal, so this incident is being marked as resolved. We will continue to monitor while tracking our support case with our cloud provider for their networking incident.

MONITORING about 2 months ago - at 03/19/2025 12:37AM

We have confirmed that the degraded performance is due to a networking issue in our cloud provider's (Azure) East US data center. We have opened a support case and will continue to track this to closure and are monitoring the system.

INVESTIGATING about 2 months ago - at 03/19/2025 12:34AM

We have confirmed that the degraded performance is due to a networking issue in our cloud provider's (Azure) East US data center. We have opened a support case and will continue to track this to closure.

INVESTIGATING about 2 months ago - at 03/19/2025 12:02AM

We are continuing to investigate this issue but impact has lessened since it first started.

INVESTIGATING about 2 months ago - at 03/18/2025 11:36PM

We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. In addition, administrators are unable to create new deployments nor administer them. We are actively investigating and will report back within 60 minutes.

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