Outage in HP Anyware

Azure Authentication errors

Resolved Major
October 29, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

Microsoft Azure is temporarily experiencing an outage that is impacting the ability for CAS Manager users to sign-in with their Microsoft Azure account. This outage impacts the ability to create new deployments, or administer them. Existing Cloud Access Connectors and the ability to establish new PCoIP connections is not impacted at this time. We are monitoring the situation and will report back within 60 minutes.
Components affected
HP Anyware Anyware Manager

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2025 11:22PM

Anyware as a Service functionality has been returned to normal. We will continue to monitor to ensure there are no side effects.

MONITORING about 2 months ago - at 10/29/2025 10:43PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/29/2025 10:07PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/29/2025 09:17PM

Azure has reported that the issue is expected to be resolved by 23:20 UTC on October 29, 2025.

Please note: Session establishment via existing Cloud Access Connectors - CACs and AWCs remains unaffected. This issue only impacts session establishment over Cloud Session Gateways.

MONITORING about 2 months ago - at 10/29/2025 08:56PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/29/2025 08:26PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/29/2025 07:05PM

Azure has reported that recovery efforts are in progress. However, we are still observing authentication issues. Our team continues to monitor the situation closely.

MONITORING about 2 months ago - at 10/29/2025 05:48PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/29/2025 04:39PM

Microsoft Azure is temporarily experiencing an outage that is impacting the ability for CAS Manager users to sign-in with their Microsoft Azure account. This outage impacts the ability to create new deployments, or administer them. Existing Cloud Access Connectors and the ability to establish new PCoIP connections is not impacted at this time. We are monitoring the situation and will report back within 60 minutes.

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