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Outage in HP Anyware

Anyware Gateways Outage

Resolved Major
March 17, 2026 - Started 15 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections through the Gateway to their Remote Workstations. We are actively investigating and will report back within 60 minutes.
Components affected
HP Anyware WestUS Gateway Cluster HP Anyware WestUS3 Gateway Cluster HP Anyware CentralUS Gateway Cluster HP Anyware SouthCentralUS Gateway Cluster HP Anyware BrazilSouth Gateway Cluster HP Anyware NorthEurope Gateway Cluster HP Anyware SwitzerlandNorth Gateway Cluster

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 03/17/2026 06:33PM

This incident is resolved. RCA will be available upon request within 2 weeks.

MONITORING 15 days ago - at 03/17/2026 05:56PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 15 days ago - at 03/17/2026 05:38PM

We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections through the Gateway to their Remote Workstations. We are actively investigating and will report back within 60 minutes.

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