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Outage in HPE Aruba Networking

[USWest5] : AP Monitoring Issues

Resolved Minor
April 09, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

HPE Aruba Networking experienced intermittent issues with the AP Monitoring service in the US-West5 region, preventing the service from loading data properly and affecting its usability. The incident lasted 46 minutes before the team identified the root cause, implemented a fix, and restored full operational status. No workarounds were available during the outage period.

We are currently experiencing intermittent issues with AP Monitoring service loading data, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: AP Monitoring Workarounds: N/A If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
Components affected
HPE Aruba Networking US-West5

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/10/2026 01:34AM

We experienced issues with AP Monitoring service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

MONITORING about 1 month ago - at 04/10/2026 01:23AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/10/2026 01:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/10/2026 12:48AM

We are currently experiencing intermittent issues with AP Monitoring service loading data, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

Affected features: AP Monitoring

Workarounds: N/A

If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

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