Outage in HRS
1 - Investigating - HRS service notification
Resolved MajorIncident Report
Dear customer
We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service.
Please accept our sincere apologies for the inconvenience caused and thank you for your understanding.
HRS Product Operations
We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service.
Please accept our sincere apologies for the inconvenience caused and thank you for your understanding.
HRS Product Operations
Components affected
HRS Connect HRS Corporate Booking Portal HRS Web Service API HRS Concur API HRS Mobile HRS Hotel Service Portal HRS Payment HRS Airplus HRS Payment Hub HRS AMEX HRS Citibank HRS CRS API Connects HRS GDS Apps HRS Amadeus Cryptic HRS Amadeus MS HRS Sabre HRS TravelportTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
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Latest Updates ( sorted recent to last )
7 days ago - at 08/27/2026 03:36PM
Dear customer
The issue is resolved and normal service has been restored.
We’re sorry for any inconvenience caused during the disruption.
If you require further information please contact your account team.
Thank you for understanding.
HRS Product Operations
7 days ago - at 08/27/2026 02:31PM
Dear customer
We’ve identified the cause of the issue and are working on restoring the service.
Please accept our sincere apologies for the inconvenience caused and thank you for your understanding.
HRS Product Operations
7 days ago - at 08/27/2026 01:29PM
Dear customer
We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service.
Please accept our sincere apologies for the inconvenience caused and thank you for your understanding.
HRS Product Operations
Latest HRS outages
Investigating - HRS service notification - 2 days ago
Service HRS Concur API seems to be down - 2 days ago
IHG Degradation - 2 days ago
Service HRS Web Service API seems to be down - 7 days ago
Service Mobile seems to be down - 7 days ago
The Status Page Aggregator with Early Outage Detection
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