Outage in HTML/CSS to Image API

Blank images

Resolved Minor
January 09, 2023 - Started almost 2 years ago - Lasted 36 minutes
Official incident page

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Outage Details

We are currently investigating reports of users getting back blank images for code that previously worked.
Components affected
HTML/CSS to Image API API
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/09/2023 05:32PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 01/09/2023 05:06PM

We've identified the source of the problem and are working on a fix.

INVESTIGATING almost 2 years ago - at 01/09/2023 04:57PM

We are currently investigating reports of users getting back blank images for code that previously worked.

Latest HTML/CSS to Image API outages

500 errors on image creation - 4 months ago
API timeout errors - 9 months ago
Image creation and rendering errors - about 1 year ago
Website is currently unavailable - almost 3 years ago
Webp images are currently returning a 502 error on render - about 4 years ago

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