Outage in Hudl

Wyscout is slow to load or application is unavailable for customers

Resolved Major
July 10, 2024 - Started 5 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating slow or failed loading for customers using Wyscout.com.
Components affected
Hudl Wyscout
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/11/2024 02:23PM

This incident has been resolved.

MONITORING 5 months ago - at 07/11/2024 01:36PM

A fix has been implemented and we are actively monitoring the results.

IDENTIFIED 5 months ago - at 07/11/2024 01:13PM

We are continuing to work on a fix for this issue. The Wyscout API endpoints v3/Matches/wyid/Events will remain unavailable as we continue to work on a resolution.

IDENTIFIED 5 months ago - at 07/10/2024 09:06PM

We have identified the issue and are working on a resolution. The Wyscout platform performance should be fully operational. The Wyscout API endpoints v3/Matches/wyid/Events will remain unavailable as we continue to work on a resolution.

INVESTIGATING 5 months ago - at 07/10/2024 08:21PM

We're continuing to investigate the source of the problem. Wyscout's public API is currently down, but other applications are starting to return to functionality.

INVESTIGATING 5 months ago - at 07/10/2024 08:10PM

We are currently investigating slow or failed loading for customers using Wyscout.com.

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