Outage in Hudl

FastRecruit is not loading for users on Web or Mobile

Resolved Major

May 15, 2026 - Started 3 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Hudl's FastRecruit service experienced a major outage lasting 8.7 hours, preventing users from loading the application on both web and mobile platforms. The issue particularly affected FastRecruit Schedules, which were completely inaccessible during the incident. The service was restored to regular performance after the root cause was identified and eliminated, with schedule pages initially taking about a minute to load before returning to normal behavior.

We are currently investigating this issues.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 05/16/2026 12:18AM

FastRecruit is back to regular performance.

The root cause of the FastRecruit issue has been eliminated and your experience with FastRecruit should be a smooth one. We apologize for the disruption!

MONITORING 2 days ago - at 05/15/2026 11:09PM

We’ve applied a solution to FastRecruit, and the Schedules should now load.

We believe we've fixed the issue affecting FastRecruit Schedules. We’re monitoring the results of this solution and will let you know once we know more.

Schedule pages will take about a minute to initially load, but will return to normal behavior once loaded.

Thank you for sticking with us!

IDENTIFIED 3 days ago - at 05/15/2026 10:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 05/15/2026 10:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 05/15/2026 09:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 05/15/2026 09:04PM

The reason for FastRecruit failing to load has been identified, and we are working on a solution.

We’ve found the root cause of FastRecruit failing to load, and a solution to this problem is currently being implemented. Thanks for your patience. We’ll share an update as soon as things on FastRecruit are back up and running.

INVESTIGATING 3 days ago - at 05/15/2026 08:38PM