Outage in Huntress

Huntress Rio Agent

Resolved Minor
July 09, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

What is happening? Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions. Next steps: We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today. In parallel, we will continue to investigate the issue and look to provide a fix in a future release.
Components affected
Huntress Agent Deployment and Communication
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/11/2024 03:52PM

This incident has been resolved. Rollback was completed.

MONITORING about 1 year ago - at 07/10/2024 12:04AM

What is happening?
Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions.

Next steps:
We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today.
In parallel, we will continue to investigate the issue and look to provide a fix in a future release.

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