Outage in Huntress

Huntress Rio Agent

Resolved Minor

July 10, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

What is happening? Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions. Next steps: We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today. In parallel, we will continue to investigate the issue and look to provide a fix in a future release.

Components affected

Huntress Agent Deployment and Communication

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/11/2024 03:52PM

This incident has been resolved. Rollback was completed.

MONITORING over 1 year ago - at 07/10/2024 12:04AM

What is happening?
Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions.

Next steps:
We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today.
In parallel, we will continue to investigate the issue and look to provide a fix in a future release.

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