Outage in Huntress

Huntress Rio Agent

Resolved Minor
July 10, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

What is happening? Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions. Next steps: We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today. In parallel, we will continue to investigate the issue and look to provide a fix in a future release.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/11/2024 03:52PM

This incident has been resolved. Rollback was completed.

MONITORING over 1 year ago - at 07/10/2024 12:04AM

What is happening?
Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions.

Next steps:
We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today.
In parallel, we will continue to investigate the issue and look to provide a fix in a future release.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook