Outage in Huntress

Huntress Rio Agent

Resolved Minor
July 10, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

Need to monitor Huntress outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Huntress, and never miss an outage again.
Start Free Trial

Outage Details

What is happening? Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions. Next steps: We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today. In parallel, we will continue to investigate the issue and look to provide a fix in a future release.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/11/2024 03:52PM

This incident has been resolved. Rollback was completed.

MONITORING 10 months ago - at 07/10/2024 12:04AM

What is happening?
Huntress is aware of an issue affecting the Rio agent, versions 0.5.11 & 0.5.12. The issue is causing slowness on RDS servers and some Box Drive interactions.

Next steps:
We'll be rolling these versions back to 0.5.7. This rollback is automatic and should be complete for everyone by end of day today.
In parallel, we will continue to investigate the issue and look to provide a fix in a future release.

Latest Huntress outages

Increased timeout rate - 11 days ago
Portal Degradation - 12 days ago
Portal Frontend Errors - about 1 month ago
SIEM 500 Errors - about 2 months ago
Degraded Performance - about 2 months ago

Be the first to know when Huntress and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3964 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook