Outage in Huntress

Live support chat is degraded

Resolved Minor

January 29, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

An issue has been identified with an upstream provider that is preventing the submit button from rendering. Staff are actively escalating to the vendor.

Components affected

Huntress Management Portal (huntress.io)

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/29/2026 05:13PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 01/29/2026 02:54PM

As a temporary mitigation, users attempting to initiate a live chat can press the "tab" key multiple times to access the submit button.

IDENTIFIED 3 days ago - at 01/29/2026 02:44PM

An issue has been identified with an upstream provider that is preventing the submit button from rendering. Staff are actively escalating to the vendor.

Latest Huntress outages

SIEM Database Outage - about 18 hours ago

Portal outage - 3 days ago

ITDR Onboarding Degradation - 9 days ago

Portal Degredation - 10 days ago

ITDR ingest delays - about 2 months ago

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