Outage in Huntress
Automated Phone Notification Outage
Resolved MinorIncident Report
Summary AI Generated
Huntress experienced an outage with their outbound calling provider that prevented automated incident notification phone calls and voice-based verification/MFA codes from being delivered for 4.3 hours. The issue affected the Management Portal and Incident Reports, though SMS notifications continued to work normally. A workaround was implemented while working with the vendor, and the incident was fully resolved.
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/03/2026 01:38AM
This incident has been resolved.
IDENTIFIED
9 days ago - at 05/02/2026 11:20PM
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
IDENTIFIED
9 days ago - at 05/02/2026 09:36PM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 05/02/2026 09:22PM
The issue has been identified and a fix is being implemented.
Latest Huntress outages
Portal Web Errors and Agent Communication Delays - 4 days ago
Portal Degradation - 17 days ago
Event processing delay - 20 days ago
Services degraded - 25 days ago
Web Portal Not Loading - about 1 month ago
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