Outage in Huntress

Portal Web Errors and Agent Communication Delays

Resolved Major

May 07, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Huntress experienced a major service incident lasting 1.7 hours that affected the management portal, web services, agent deployment and communication, security awareness training, incident reports, and MDR for Microsoft 365. The issue was caused by an Amazon Web Services outage that impacted Huntress's ability to operate normally. The incident was resolved by shifting resources away from the affected AWS zone, restoring full service functionality.

We are currently investigating this issue.

Components affected

Huntress Management Portal (huntress.io) Huntress Web (huntress.com) Huntress Agent Deployment and Communication Huntress Security Awareness Training Huntress Incident Reports Huntress MDR for Microsoft 365

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 05/08/2026 02:27AM

We have shifted resources off of the affected AWS zone and are not seeing any further issues.

MONITORING 4 days ago - at 05/08/2026 02:10AM

We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.

IDENTIFIED 4 days ago - at 05/08/2026 02:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 05/08/2026 01:24AM

Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.

INVESTIGATING 4 days ago - at 05/08/2026 12:49AM

We are currently investigating this issue.

Latest Huntress outages

Automated Phone Notification Outage - 9 days ago

Portal Degradation - 17 days ago

Event processing delay - 20 days ago

Services degraded - 25 days ago

Web Portal Not Loading - about 1 month ago

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