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Outage in Huntress

Portal Web Errors and Agent Communication Delays

Resolved Major
May 07, 2026 - Started 27 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Huntress experienced a major service incident lasting 1.7 hours that affected the management portal, web services, agent deployment and communication, security awareness training, incident reports, and MDR for Microsoft 365. The issue was caused by an Amazon Web Services outage that impacted Huntress's ability to operate normally. The incident was resolved by shifting resources away from the affected AWS zone, restoring full service functionality.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 05/08/2026 02:27AM

We have shifted resources off of the affected AWS zone and are not seeing any further issues.

MONITORING 27 days ago - at 05/08/2026 02:10AM

We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.

IDENTIFIED 27 days ago - at 05/08/2026 02:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 05/08/2026 01:24AM

Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.

INVESTIGATING 27 days ago - at 05/08/2026 12:49AM

We are currently investigating this issue.

Latest Huntress outages

Signal processing delays - about 11 hours ago
Portal Degradation - about 1 month ago
Event processing delay - about 1 month ago
Services degraded - about 2 months ago

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