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Outage in HyberHost

Upstream Network Incident - High Latency & Packet Loss

Resolved Major
April 18, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Upstream Issue: We have been informed out a wavelength issue between Equinix MA1 (Manchester) and Continuity House (Coventry) which had been isolated earlier in the day, while trying to replace this it had resulted in some network latency and packet loss issues. This should now be back to full service.

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RESOLVED about 2 years ago - at 04/19/2024 12:14AM

Upstream Issue: We have been informed out a wavelength issue between Equinix MA1 (Manchester) and Continuity House (Coventry) which had been isolated earlier in the day, while trying to replace this it had resulted in some network latency and packet loss issues.

This should now be back to full service.

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