Outage in Hygraph

Operational issue - Multiple services (N. Virginia)

Resolved Major
October 20, 2025 - Started 7 days ago - Lasted about 14 hours

Incident Report

We are affected by an outage in AWS us-east-1. We are monitoring the incident and investigating solutions. See also https://health.aws.amazon.com/health/status#management-console_1638894177

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Latest Updates ( sorted recent to last )
INVESTIGATING 6 days ago - at 10/20/2025 08:15PM

We experiencing issues with the management server related to the previous incident again. We are investigating the impact and possible solutions.

RESOLVED 7 days ago - at 10/20/2025 11:44AM

All services are operational again. AWS has resolved the root issue, we are still monitoring for additional impact.

MONITORING 7 days ago - at 10/20/2025 11:11AM

We are monitoring the last services starting up, we are limited by AWS capacity limiting.

MONITORING 7 days ago - at 10/20/2025 09:44AM

AWS services start to recover we are monitoring.

INVESTIGATING 7 days ago - at 10/20/2025 07:16AM

We are affected by an outage in AWS us-east-1. We are monitoring the incident and investigating solutions.



See also https://health.aws.amazon.com/health/status#management-console_1638894177

Latest Hygraph outages

Email Delivery Disruption - 3 months ago
Classic UI Content Load Failures - 5 months ago
Increase in Management API's Error Rate - 7 months ago
Elevated API Errors - 9 months ago
Elevated API Errors - 10 months ago

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