Outage in Hyper

Licenses not showing

Resolved Minor
October 26, 2021 - Started about 3 years ago - Lasted 5 months
Official incident page

Need to monitor Hyper outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hyper, and never miss an outage again.
Start Free Trial

Outage Details

There is a bug with our database wrapper making it appear as if there are no licenses on any accounts. No data has been deleted, and it appears to be a purely visual bug. A fix will be live shortly.
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/26/2021 07:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 10/26/2021 06:46AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 10/26/2021 06:45AM

There is a bug with our database wrapper making it appear as if there are no licenses on any accounts. No data has been deleted, and it appears to be a purely visual bug. A fix will be live shortly.

Latest Hyper outages

Increased API latency - over 3 years ago
Member portals offline - over 3 years ago
Increased request timeouts - almost 4 years ago
Some member portals loading slowly - almost 4 years ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime