Outage in HYPR

Service Degradation

Resolved Minor
December 07, 2021 - Started about 3 years ago
Official incident page

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Outage Details

Our Upstream Hosting Provider(AWS) is currently experiencing an issue impacting their API services in the US-East-1 Region. As a result some of our HYPR Zero customers may be impacted, and experience errors when authenticating. We are tracking this issue closely and will provide further updates once we know more, and/or the issue is resolved
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/08/2021 01:08AM

This incident has been resolved, and HYPR will be continuing to monitor all dependent services for any further issues.

MONITORING about 3 years ago - at 12/07/2021 11:44PM

AWS is still working on services that are impacted and we will continue to monitor through out the night.

MONITORING about 3 years ago - at 12/07/2021 08:33PM

HYPR has recovered from initial issues caused by upstream provider AWS. We will continue to monitor for further issues throughout the rest of the day/night.

MONITORING about 3 years ago - at 12/07/2021 08:32PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 12/07/2021 08:00PM

We are continuing to monitor the situation with AWS. At this time, there are still service disruptions impacting our systems ability to handle certain authentication requests. Presently Workstation and Web Login should be operating normally, however logins to the Control Center may continue to be impacted.

MONITORING about 3 years ago - at 12/07/2021 07:29PM

We are continuing to monitor the situation with AWS. At this time, there are still service disruptions impacting our systems ability to handle certain authentication requests. Presently Workstation and Web Login should be operating normally, however logins to the Control Center may continue to be impacted.

MONITORING about 3 years ago - at 12/07/2021 06:44PM

We are continuing to monitor the situation with AWS. At this time, there are still service disruptions impacting our systems ability to handle certain authentication requests.

MONITORING about 3 years ago - at 12/07/2021 05:40PM

Our Upstream Hosting Provider(AWS) is currently experiencing an issue impacting their API services in the US-East-1 Region.
As a result some of our HYPR Zero customers may be impacted, and experience errors when authenticating.
We are tracking this issue closely and will provide further updates once we know more, and/or the issue is resolved

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