Outage in i-Ready
Brigance Password Reset Issue
Resolved Minor
October 31, 2025 - Started 3 months ago
- Lasted 4 days
Incident Report
Brigance users are currently unable to reset their passwords. Users whose accounts were locked prior to this week's deployment will be unable to reset their passwords. If you are attempting it for the first time after the deployment, this functionality will work. Our team has identified the issue and is working on a fix, which we anticipate releasing early next week. We sincerely apologize for the inconvenience and appreciate your patience.
Components affected
i-Ready BriganceNeed to monitor i-Ready outages?
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Latest Updates ( sorted recent to last )
3 months ago - at 10/31/2025 04:24PM
Brigance users are currently unable to reset their passwords. Users whose accounts were locked prior to this week's deployment will be unable to reset their passwords. If you are attempting it for the first time after the deployment, this functionality will work. Our team has identified the issue and is working on a fix, which we anticipate releasing early next week. We sincerely apologize for the inconvenience and appreciate your patience.
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