Outage in iAdvize (HA)
P1 - Disturbances on conversation flow from social channels
Resolved Major
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Outage Details
We are currently experiencing disruptions on our platform affecting its proper functioning.
It is difficult to respond to visitors and to close conversations from Social channels.
Components affected
iAdvize (HA) SMS iAdvize (HA) Conversation closure iAdvize (HA) WhatsApp iAdvize (HA) Facebook iAdvize (HA) Facebook Messenger iAdvize (HA) Message exchangeLatest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/24/2025 08:37AM
This incident has been resolved.
MONITORING
21 days ago - at 09/23/2025 11:35AM
We are continuing to monitor for any further issues.
MONITORING
21 days ago - at 09/23/2025 11:34AM
We are continuing to monitor for any further issues on social channels.
MONITORING
21 days ago - at 09/23/2025 11:18AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
21 days ago - at 09/23/2025 11:08AM
We are currently experiencing disruptions on our platform affecting its proper functioning.
It is difficult to respond to visitors and to close conversations from Social channels.
Latest iAdvize (HA) outages
(P1) Conversation creation instabilities - 26 days ago
(P1) General instabilities - about 1 month ago
P1 - Notification not showing on websites - 3 months ago
P1 - Copilots are not responding & conversation instability - 4 months ago
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