Outage in iAdvize (HA)
P1 - Disturbances on conversation flow from social channels
Resolved MajorIncident Report
We are currently experiencing disruptions on our platform affecting its proper functioning.
It is difficult to respond to visitors and to close conversations from Social channels.
Components affected
iAdvize (HA) SMS iAdvize (HA) Conversation closure iAdvize (HA) WhatsApp iAdvize (HA) Facebook iAdvize (HA) Facebook Messenger iAdvize (HA) Message exchangeNeed to monitor iAdvize (HA) outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/24/2025 08:37AM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/23/2025 11:35AM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 09/23/2025 11:34AM
We are continuing to monitor for any further issues on social channels.
MONITORING
about 1 month ago - at 09/23/2025 11:18AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 09/23/2025 11:08AM
We are currently experiencing disruptions on our platform affecting its proper functioning.
It is difficult to respond to visitors and to close conversations from Social channels.
Latest iAdvize (HA) outages
(P1) Conversation creation instabilities - about 2 months ago
(P1) General instabilities - about 2 months ago
P1 - Notification not showing on websites - 4 months ago
P1 - Copilots are not responding & conversation instability - 5 months ago
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