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Outage in IBM Security

IBM Verify - authentication issues in Canada cluster

Resolved Minor
April 16, 2026 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

IBM Verify team is investigating authentication failures in Canada region Cluster A
Components affected
IBM Security Single sign on for SAML applications IBM Security User ID and password authentication from API IBM Security Single sign on for OIDC applications IBM Security Authentication with IBMid for admin users IBM Security Authentication with Cloud Directory IBM Security Application Onboarding IBM Security Authentication with External LDAP IBM Security Authentication with SAML Identity Provider

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 04/17/2026 07:05PM

This incident has been resolved.

MONITORING 1 day ago - at 04/16/2026 11:41AM

Service continues to be fully available. We are continuing to monitor

MONITORING 1 day ago - at 04/16/2026 10:39AM

Authentication services are recovering at this time. We are continuing to investigate the cause and will continue to monitor

INVESTIGATING 1 day ago - at 04/16/2026 08:35AM

We are continuing to investigate the issue

INVESTIGATING 1 day ago - at 04/16/2026 07:44AM

IBM Verify team is investigating authentication failures in Canada region Cluster A

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