Degraded Performance Affecting Multiple Verify Tenants

Engineering teams have identified the factors contributing to the service degradation and are actively implementing a permanent fix.

Mitigation actions have been implemented to restore platform stability and reduce impact across affected tenants. Monitoring and validation activities remain ongoing.

Further updates will be provided as they become available.

We are continuing to investigate this issue.

We have implemented mitigation actions and are observing improved service performance across affected IBM Security Verify tenants.

Our engineering teams continue to closely monitor the environment to ensure service stability while the investigation remains ongoing. We will provide additional updates as more information becomes available.

We are investigating degraded performance affecting multiple IBM Security Verify tenants. Customers may experience increased latency, intermittent timeouts, authentication failures, and elevated HTTP 503 errors. Engineering teams are actively working to mitigate the issue and restore normal service. Further updates will be provided as they become available.