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Outage in IBM Security

IBM Verify (multiple regions) experiencing issues with SMS deliveries

Minor
October 29, 2026 - Started about 18 hours ago
Official incident page

Incident Report

IBM Verify. Users may be experiencing issues with SMS delivery. IBM teams are actively investigating.
Components affected
IBM Security Authentication with Cloud Directory (Cluster A) IBM Security Authentication with Cloud Directory

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Latest Updates ( sorted recent to last )
MONITORING about 14 hours ago - at 10/29/2026 01:01PM

Services are restored. We are continuing to monitor.

IDENTIFIED about 15 hours ago - at 10/29/2026 11:58AM

Additional countries and regions are now operating successfully for SMS and voice. We are continuing remediation efforts.

IDENTIFIED about 17 hours ago - at 10/29/2026 09:59AM

Issues with delivery has been identified and actions implemented to restore. However there are still some open issues with voice and SMS that we are still investigating.

INVESTIGATING about 18 hours ago - at 10/29/2026 08:43AM

IBM Verify. Users may be experiencing issues with SMS delivery. IBM teams are actively investigating.

Latest IBM Security outages

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