Outage in IBM Watson Media

ECDN - Remote Assistance feature is unavailable

Resolved Minor
September 12, 2022 - Started over 2 years ago - Lasted 2 minutes
Official incident page

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Outage Details

We have an issue with the ECDN Remote Assistance server. ECDN-boxes can serve well but there is a red light on the dashboard that the servers health status is poor now because the remote assistance feature is not working at the moment. We are currently working on recovering it.
Components affected
IBM Watson Media Enterprise Content Delivery Network (ECDN) IBM Watson Media [EU] Enterprise Content Delivery Network (ECDN)
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 09/12/2022 05:01PM

We have an issue with the ECDN Remote Assistance server. ECDN-boxes can serve well but there is a red light on the dashboard that the servers health status is poor now because the remote assistance feature is not working at the moment.
We are currently working on recovering it.

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