Outage in IBM Watson Media

Issue with website and services

Resolved Major
February 19, 2025 - Started 3 months ago - Lasted 6 days
Official incident page

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Outage Details

We are currently experiencing technical difficulties affecting some of our website services. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.
Components affected
IBM Watson Media Interactivity modules IBM Watson Media Closed Captions IBM Watson Media Video Player IBM Watson Media Video-On-Demand IBM Watson Media Mobile IBM Watson Media Live Streaming IBM Watson Media Management dashboard IBM Watson Media Channel / Portal page
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/25/2025 10:00PM

This incident has been resolved.

MONITORING 3 months ago - at 02/19/2025 04:22PM

The issue affecting some of our website services has been fully resolved. Our team has implemented the necessary fixes, and services are now operating normally.

We will continue to monitor the situation to ensure everything remains stable. Thank you for your patience and understanding throughout this process.

IDENTIFIED 3 months ago - at 02/19/2025 03:44PM

The issue affecting some of our website services has been identified. Our technical team is currently working diligently to resolve the problem and restore full functionality.

We appreciate your patience and understanding during this time, and we will provide further updates as the situation progresses. Thank you for your continued support.

INVESTIGATING 3 months ago - at 02/19/2025 03:15PM

We are currently experiencing technical difficulties affecting some of our website services. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.

Latest IBM Watson Media outages

Outage impacting production services - 10 days ago
Degraded Performance in ECDN Production Cluster - 10 days ago
RTMP LIVE Stream issues with some channels. - about 2 months ago
Issue with London ingest server - 2 months ago
Intermittent playback issues - 4 months ago

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