Outage in IBM Watson Media

Service Disruption – VOD & Recording Features

Resolved Minor
June 04, 2025 - Started 5 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing performance issues impacting the following services: - VOD Playback - VOD Processing - Auto-Record - Live Playlist The issue appears to be related to a broader problem involving IBM Cloud, and we are actively working to mitigate the impact on our platform. Our engineering team is fully engaged and monitoring the situation closely. We understand the importance of these services and are doing everything we can to restore full performance as quickly as possible. We will continue to share updates as more information becomes available. Thank you for your patience and continued trust.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/04/2025 03:08PM

This incident has been resolved.

MONITORING 5 days ago - at 06/04/2025 01:59PM

All systems are currently operating as expected. We will continue to closely monitor the situation to ensure stability and will take further action if necessary.

Thank you for your patience and understanding while we worked through this issue.

INVESTIGATING 5 days ago - at 06/04/2025 11:12AM

We are currently experiencing performance issues impacting the following services:

- VOD Playback
- VOD Processing
- Auto-Record
- Live Playlist

The issue appears to be related to a broader problem involving IBM Cloud, and we are actively working to mitigate the impact on our platform. Our engineering team is fully engaged and monitoring the situation closely.

We understand the importance of these services and are doing everything we can to restore full performance as quickly as possible. We will continue to share updates as more information becomes available.

Thank you for your patience and continued trust.

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