Outage in ICE Mortgage Technology
Velocify LeadManager is experiencing issues
Resolved Minor
May 23, 2025 - Started 9 months ago
- Lasted about 2 hours
Incident Report
2025-05-23 07:56:56: Our team is aware of intermittent issues with our API / Webservices feature resulting in 504 Timeouts. Our team is currently investigating this issue and will provide updates as they are received.++2025-05-22 19:06:26: The 504 Gateway Timeout issue with https://service.prod.velocify.com/ClientService.asmx has been resolved. The API is now responding normally.++2025-05-22 19:04:48: Status Center Message:
The 504 Gateway Timeout issue with https://service.prod.velocify.com/ClientService.asmx has been resolved. The API is now responding normally.++2025-05-22 18:37:59: API is not responding - Web services endpoint https://service.prod.velocify.com/ClientService.asmx is returning a 504 Gateway Timeout. Our team is aware and is currently investigating. We will provide updates as they are received.
Components affected
ICE Mortgage Technology Velocify LeadManagerNeed to monitor ICE Mortgage Technology outages?
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