Outage in ICE Mortgage Technology

Electronic Document Management is experiencing issues

Resolved Minor
July 14, 2025 - Started 4 months ago - Lasted 3 days

Incident Report

2025-07-14 12:46:55: Our Engineering team are currently looking into multiple errors when attempting to send eClose packages through Encompass resulting in a "pending" status in Disclosure Tracking. Will advise on an update as soon as possible.++2025-07-14 12:46:27: Our Engineering team are currently looking into multiple errors when attempting to send eClose packages through Encompass resulting in a "pending" status in Disclosure Tracking. Will advise on an update as soon as possible.
Components affected
ICE Mortgage Technology Electronic Document Management

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