Outage in ICE Mortgage Technology
Data and Document Automation (formerly AIQ) is experiencing issues
Resolved Major
August 13, 2025 - Started 6 months ago
- Lasted 1 day
Incident Report
2025-08-13 08:03:25: We are investigating reports where Documents are not getting filled within DDA after the 25.3 release. This appears to only affect documents from WorkItems that were created prior to the 25.3 release, but filed after the release.
We have found the root cause and fixed this for any new documents and work items going forward. We are still addressing problems with documents that were already affected.
Components affected
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