Outage in ICE Mortgage Technology

ICE Product and Pricing Engine is experiencing issues

Resolved Major

September 30, 2025 - Started 4 months ago - Lasted 12 minutes

Incident Report

2025-09-30 13:52:05: The following Investors are using estimate conventional 2026 loan limits in ICE PPE. This list will be updated as investor's request to start using the 2026 estimated loan limits. GMFS Mortgage Effective 10/1/25 Guild Effective 10/1/25 Plains Commerce Effective 10/1/25 NewRez Correspondent Effective 9/24/25 Plaza Home Mortgage Effective 9/24/25 Mortgage Investors Group Effective 9/24/25 PRMG Effective 9/19/25 PennyMac Effective 9/19/25 United Wholesale Mortgage Effective 9/18/25++2025-09-30 07:52:10: If your Fannie Mae pricing isn't updated, please be sure your password is updated and not expired. This applies to both Best Effort and Mandatory. Thank you!++2025-09-24 13:22:07: The following Investors are using estimate conventional 2026 loan limits in ICE PPE. This list will be updated as investor's request to start using the 2026 estimated loan limits. NewRez Correspondent Effective 9/24/25 Plaza Home Mortgage Effective 9/24/25 Mortgage Investors Group Effective 9/24/25 PRMG Effective 9/19/25 PennyMac Effective 9/19/25 United Wholesale Mortgage Effective 9/18/25 Knowledge Article #000116205

Components affected

ICE Mortgage Technology ICE Product and Pricing Engine

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