Outage in ICE Mortgage Technology

Encompass Services and Partner Network is experiencing issues

Resolved Minor
October 22, 2025 - Started 9 days ago - Lasted about 3 hours

Incident Report

2025-10-22 12:50:24: ICE Mortgage Technology (ICE MT) teams are actively investigating intermittent XML parsing errors affecting Desktop Underwriter (DU), Loan Product Advisor (LPA), and Credit services. The error messages reported include references to components such as BamWrapper and ParseLPExtension. Further updates will be provided as more information becomes available. We appreciate your patience.
Components affected
ICE Mortgage Technology Encompass Services and Partner Network

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