Outage in ICE Mortgage Technology
Encompass is experiencing issues
Resolved Minor
November 01, 2025 - Started 6 months ago
- Lasted about 10 hours
Incident Report
2025-11-01 05:44:20: We have identified the issue affecting Encompass. Our engineering team is working on a resolution. We will continue to provide updates on our progress.++2025-10-17 09:14:56: With the Encompass 25.4 release, DLL files for Encompass have been updated to newer versions. If you are using the Encompass SDK and have specific versions of these DLLs referenced in your SDK application or plugin, then the applications will break and action is required.
The specific DLLs that have been updated are documented in the Encompass 25.4 release notes. Additional information and examples of error messages that might be observed until impacted plugins are updated can be found in KA 000116265.
Components affected
ICE Mortgage Technology EncompassTrusted by 1,000+ teams
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