Outage in ICE Mortgage Technology

Encompass Web Interface is experiencing issues

Resolved Minor
November 10, 2025 - Started 10 days ago - Lasted 4 minutes

Incident Report

2025-11-10 08:56:55: We have identified the issue affecting Encompass Web Interface. Our team has taken measures to ensure Web Notifications are being processed. Please be aware there may be some slight delays in notifications being sent as the backlog clears. While we are seeing these notifications process, we continue to focus on ensuring stability with this service. ++2025-11-10 08:41:14: We have received reports of issues with Workflow Notifications not firing. Our engineers are actively investigating the cause and will provide updates as more information becomes available.

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