Outage in iClassPro

Data Sync Delay

Resolved Minor
September 17, 2025 - Started 4 days ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently experiencing delays with data syncing to the data warehouse. As a result, new data is not being updated within the expected timeframe. Our team is actively working with our partners to resolve the issue and restore normal sync times as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Components affected
iClassPro Enterprise Portal
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/18/2025 02:04PM

We’re happy to report that the issue has now been fully resolved, and normal sync times have been restored.
Thank you for your patience and understanding while we worked with our partners to address the issue.

MONITORING 3 days ago - at 09/18/2025 02:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 09/17/2025 06:41PM

We are currently experiencing delays with data syncing to the data warehouse. As a result, new data is not being updated within the expected timeframe.
Our team is actively working with our partners to resolve the issue and restore normal sync times as quickly as possible.
We apologize for the inconvenience and appreciate your patience.

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