Service Outage Update

We are glad to inform you that the issue that was previously affecting some users has been resolved. All systems are now operating normally.

Thank you for your patience while we worked to restore full functionality. If you continue to experience any issues, please try refreshing your browser or reach out to our Customer Support team for further assistance.

Our team is closely monitoring the situation and will keep you updated as new information becomes available. If you're still experiencing issues, please try refreshing your browser or contact our Customer Support team for assistance.

Earlier today, a major global outage within Amazon Web Services (AWS) caused widespread disruptions across thousands of online platforms, including ours. This issue originated entirely within AWS’s infrastructure and temporarily impacted access to iClassPro services.

AWS has since resolved the core problem, and our systems have been restored. Our team continues to actively monitor performance to ensure stability as AWS completes their recovery process.

During this period, you may occasionally need to refresh your browser if any pages don’t load as expected — these issues should resolve as AWS finalizes their system restoration.

We understand that this downtime was frustrating, and we sincerely apologize for the inconvenience it caused. Because our status page is also hosted on AWS, it was temporarily unavailable, which limited our ability to communicate updates in real time.

We greatly appreciate your patience and understanding while AWS worked to resolve the issue, and we’re thankful for your continued trust in us.

If you experience any lingering issues, please don’t hesitate to reach out to Customer Support.