Outage in iContact

Partial service outage

Resolved Major
January 16, 2025 - Started about 2 months ago - Lasted 22 minutes
Official incident page

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Outage Details

A network problem is preventing internal communication between the iContact application servers and some databases. We are working to resolve the issue as soon as we can. While some customers will not be able to use the application during this event, others will be largely unaffected.
Components affected
iContact Web Site iContact Delivery Tracking System iContact API System iContact Email Campaign Sending
Latest Updates ( sorted recent to last )
about 2 months ago - at 01/15/2025 11:51PM

A network problem is preventing internal communication between the iContact application servers and some databases. We are working to resolve the issue as soon as we can. While some customers will not be able to use the application during this event, others will be largely unaffected.

Latest iContact outages

Intermittent service disruptions - 2 months ago
Mail Sending Paused - 5 months ago
Site Temporarily Unavailable - 9 months ago
Site Temporarily Unavailable - 9 months ago
Some mail sending delays - almost 2 years ago

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