Outage in ID Dataweb
Production Issue
Resolved MinorIncident Report
As of 5pm ET, we are observing higher than average latency / timeouts in production across transactions. Our system automatically failed over to our secondary region, which has restored API traffic. Gateway traffic is being rerouted currently. This should restore all connections to baseline. Once done, the team will investigate the underlying issue and determine next steps. We will post updates here in real time.
Need to monitor ID Dataweb outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 03/04/2026 10:38PM
The underlying issue has been identified and addressed in US EAST 1, and all traffic has been routed back. Traffic remains normal. We will continue to actively monitor as the team further evaluates the root cause. An RCA will be made available in the coming days.
INVESTIGATING
22 days ago - at 03/04/2026 10:18PM
Gateway (hosted) traffic has been successfully routed to our secondary region, and is stable. The team is now turning their attention to the underlying issue in US EAST 1. Updates will be provided in real time.
INVESTIGATING
22 days ago - at 03/04/2026 10:11PM
As of 5pm ET, we are observing higher than average latency / timeouts in production across transactions. Our system automatically failed over to our secondary region, which has restored API traffic. Gateway traffic is being rerouted currently. This should restore all connections to baseline. Once done, the team will investigate the underlying issue and determine next steps. We will post updates here in real time.
Latest ID Dataweb outages
Degraded Performance - PII Validation - 4 months ago
BiogovID Issues - 4 months ago
Latency on PII Validation Services - 4 months ago
System Latency - 5 months ago
BioGovID Failure (AWS outage) - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
