Outage in ID.me
Service Outage
Resolved Major
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Outage Details
Components affected
ID.me Text message or phone call ID.me Multi-factor Authentication API ID.me Login Services ID.me NIST 800-63-3 Policies ID.me Authenticator - Push Notification ID.me Authenticator - Code Generator ID.me KBA-replacement Policies ID.me U2F Security Key ID.me Account Management ID.me NIST 800-63-2 PoliciesLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified to be related to a database platform event and the team is working to resolve the issue.
We are currently investigating this issue.
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