Check if ID.me is down, official outages, user-reported issues, and outages map.
ID.me is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about ID.me issues that impacted them and how they are affected by the outage.
Michael - everytime I try to Login to I,D, Me through SSA.my computer freezes.
Steve - Does not send code to phone or call phone..
I've tried at lease two dozen times to get logged into id.me in the last 24 hours and am unable to log in. I keep getting error messages.
not receiving confirmation code to my phone.
John - I am unable to register my name I am unable to upload my driver's license and personal info I am not able to access my SSA information This is really disappointing John 913.432.3778.
Jodi - Can’t open anything as everything states under maintenance check back later.
Thomas - Getting an error when trying to log in.
sandra - Unable to connect to sign off on controlled medications in NJ..
Lisa - It’s not functioning at all for me.
Unable to connect on ID.ME, it freezes and won't continue to complete the login. I have tried different methods and browsers.. Not works.
Login takes me to a page that says it no longer exists.
Jennifer - Trying to log into IRS.gov and link to sign in in to id.me or create an account with id.me give error code 5001.
Darius - I'm attempting to log-in to Virginia Unemployment Insurance to claim my unemployment weeks and I'm redirected with an error code: ERR_IDME_1003: Error posting request to ID.me. Please advise..
No text received for MFA. Two tries. 23Nov 25 12:20p.
am unable to login and verify my identity.
Jere.y - For 2 days I haven't received the idme text code to enter va.gov.
Scott - Want to activate sim card. But still under maintenance from last night. Was supposed to be up and running by 2pm.
Says analyzing video selfie for 30 minutes. Animation arrow just keeps spinning.
james - not receiving code that is to be sent to my phone.
Michael - Can't sign-in - Error msg 40.
Taking hours for verification to come through.
John - Will not allow me to.log on.
Leon - I can't receive the 6 digits code to sign in. Thank you..
thomas - keeps looping with saying something is not quite right on both chrome and edge using different systems to attempt to access.
David - Will not send authentication code via text for SSA website or IRS website.
Cloey - Have been unable to login for weeks, I'm getting the same error that everyone else here has received: "Something isn't right".
Brian - Will not work, can’t log into anything through Id.me.
DC - Not working for va login. Has worked as recently as yesterday..
Mark - Unable to access log in page.
HENRY - I get a splash page announcing Something isn't right. I tried different browsers and platforms, I get the same results..
IsDown has tracked 99 incidents since started monitoring ID.me status in July 2021. We collect data from 5200+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ID.me outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 05, 2025
09:12 AM UTC
|
Major
We are currently investigating this issue.
|
about 5 hours |
|
Nov 18, 2025
01:34 PM UTC
|
Major
ID.me applications are experiencing a platform-wide degradation related to the ongoing Cloudflare...
|
about 3 hours |
|
Oct 08, 2025
09:03 PM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Jul 24, 2025
10:45 AM UTC
|
Major
An outage is affecting ID.me Shop, Rx, Hosted Pages, and Shopify integrations. We currently inv...
|
about 17 hours |
|
Jun 12, 2025
06:48 PM UTC
|
Minor
We are continuing to investigate this issue.
|
about 19 hours |
|
Apr 21, 2025
02:11 AM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Apr 06, 2025
05:23 PM UTC
|
Minor
The application platform is currently experiencing request processing delays. The ID.me Engineeri...
|
22 minutes |
|
Mar 26, 2025
01:20 AM UTC
|
Major
ID.me applications are experiencing a platform-wide degradation. We currently investigating this ...
|
34 minutes |
|
Mar 15, 2025
09:55 PM UTC
|
Major
Team is investigating a platform partial outage of verification products
|
27 minutes |
|
Jan 11, 2025
04:23 PM UTC
|
Major
We are currently investigating a issue and will follow with further details
|
about 1 hour |
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ID.me. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
IsDown is a status page aggregator that monitors if ID.me and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ID.me, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ID.me (and 5,200+ other services) and check if they are experiencing issues. We collect the status and outage information of ID.me's 30 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ID.me and other services.
IsDown checks ID.me official status page for major/minor outages or downtimes. A major outage is when ID.me experiences a critical issue that severely affects one or more services/regions. A minor incident is when ID.me experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ID.me outage, we send you an alert and update your dashboard and status page.
ID.me and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ID.me status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ID.me publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ID.me and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ID.me but also 5,200 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ID.me and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of ID.me and 5,200 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ID.me down?'
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Need similar to Downdetector ID.me alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect ID.me outages, IsDown monitors ID.me's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ID.me status page monitoring with real-time incident details. | ||
| Monitor 5,200+ services including ID.me in a single dashboard. | ||
| Instant ID.me outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ID.me official status and user-reported issues. | ||
| Maintenance feed for ID.me | ||
| Granular alerts filtering by ID.me components and regions. |
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ID.me isn't down. You can check ID.me status and incident details on the top of the page. IsDown continuously monitors ID.me official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ID.me is currently operational. You can check ID.me status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ID.me being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ID.me official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ID.me last outage was on December 05, 2025 with the title "Service Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ID.me and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ID.me is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ID.me's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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