ID.me Status - Is ID.me Down?
ID.me is operational
Updated
ID.me is operational
Updated
IsDown pulls data from ID.me's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
James
When after logging in it says to open the authenticator app and click continue. When you click continue it goes to step two and then back to step one where it says click to continue. After you click continue, it just keeps reloading the same page.
carl
i can not log in at all and it wont let me
Tom
It's not sending 2 factor text messages
Kelly
Error 503, says service is unavailable
Cathy
Not letting me sign in I’ve reset everything, tried different devices, browsers and still nothing
gary
does not send a code to my phone
Trudy
I am not getting a return text for my verification code number (6 digits) to continue to pay taxes. Have tried multipe times.
Darrell
Can't get authication code by text or phone
Mike
Long wait times for video calls.
Paul
ID.ME will NOT let me sign-in for SSA
David
Can not receive verification code to my phone. Tried six times
Tom
Website times out when trying to log in from my healthy Vet
F
Website will not respond.
James
WILL NOT TEXT VERIFICATION CODE
JP
site states it is down for maintenance
M
“No healthy upstream” text is the only thing to populate when I go from IRS.gov to ID.me
courtney
Something isn't right We are unable to process your request. We have been notified of the problem and will do our best to make sure it doesn't happen again! Unable to complete your request. Please try again.
Zola
after MFA it goes right back to the login screen
Bashley
Says site is down for maintenance. I need to place an order worst timing ever
Kaleb
Need to verify to book a flight
Kevin
It is not sending the text for MFA
Candra
Can't login. Is the site down right now?
Lisa
Link to site won't open.
James
Can't log in - puts you in a waiting line
Antonia
When trying to use ID.me to login, site is timing out.
Gaurav
https://shop.id.me is down again. getting 500 internal server error.
John
Logging in to VA.gov with it as well as being unable to log in directly through the site
Dennis
Error message: Unable to complete your request. Please try again.
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IsDown has tracked 94 incidents since started monitoring ID.me status in July 2021.
5 days ago · lasted about 1 hour
We are currently investigating this issue. More details
19 days ago · lasted 22 minutes
The application platform is currently experiencing request processing delays. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available. More details
about 1 month ago · lasted 34 minutes
ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available. More details
We've tracked and collected 94 incidents since started monitoring ID.me status
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Number of Incidents
3 issues
Last incident
4 days ago
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ID.me isn't down. You can check ID.me status and incident details on the top of the page. IsDown continuously monitors ID.me official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ID.me is currently operational. You can check ID.me status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ID.me being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ID.me official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ID.me last outage was on April 21, 2025 with the title "Platform Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ID.me and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ID.me with maximum flexibility
IsDown monitors ID.me for major outages. A major outage is when ID.me experiences a critical issue that severely affects one or more services/regions. When ID.me marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ID.me status page for minor outages. A minor outage is when ID.me experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ID.me status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ID.me publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ID.me and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ID.me and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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