IAL-2 pass rates degradation

Summary AI Generated

**ID.me IAL-2 Pass Rate Degradation – September 9, 2026** ID.me experienced an 18-minute major incident in which IAL-2 identity verification pass rates degraded due to failures in legal ID and face verification processes. Both NIST 800-63-2 and NIST 800-63-3 policy components were affected, preventing users from successfully completing identity verification during the outage window. The incident was resolved at 1:53 PM ET following active investigation and remediation by the ID.me team.