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Outage in ID.me

Document Processing Delays

Resolved Major
February 03, 2026 - Started 2 months ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/03/2026 05:53PM

This incident has been resolved.

MONITORING 2 months ago - at 02/03/2026 05:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/03/2026 05:21PM

We are currently investigating this issue.

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