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Outage in ID.me

Service Provider Processing Delays

Resolved Minor
April 06, 2025 - Started about 1 year ago - Lasted 22 minutes
Official incident page

Incident Report

The application platform is currently experiencing request processing delays. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/06/2025 05:44PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/06/2025 05:32PM

The issue has been identified and team have deployed a fix and are monitoring

INVESTIGATING about 1 year ago - at 04/06/2025 05:23PM

The application platform is currently experiencing request processing delays. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available.

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