Outage in Ideanote

Automatic SSL Certificate Creation and Renewal Issue

Resolved Minor
November 26, 2024 - Started 26 days ago - Lasted about 24 hours

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Outage Details

We have identified an issue affecting the automatic renewal of SSL certificates for custom domains. This issue impacts some customers and may affect website accessibility for those using custom domains. Details: The automatic renewal process for SSL certificates is not functioning as expected for certain customers. Our team is actively investigating the root cause and working toward a resolution. Next Steps: We will be evaluating further actions over the coming days, as addressing this issue may require significant investigative work. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience as we resolve the issue.

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